Privacy Policy

“Supporting individuals with intellectual and developmental disabilities through HCS, Residential, and Day programs.”

Innovative Steps HCS (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, innovativestepshcs.com, and related services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.


1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Employment application details

  • Any information submitted through online forms

B. Sensitive Information

If you submit healthcare-related or client-related information through forms, that information may include protected or confidential data.

C. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of access

This information helps us improve site performance and security.


2. How We Use Your Information

We use collected information to:

  • Respond to inquiries

  • Process employment applications

  • Provide requested services

  • Improve website functionality

  • Communicate important updates

  • Maintain security and prevent fraud

  • Comply with legal and regulatory obligations

We do not sell or rent your personal information.


3. Sharing of Information

We may share information only when necessary:

  • With trusted service providers assisting with website hosting, IT support, or form processing

  • When required by law, subpoena, or legal process

  • To protect the safety, rights, or property of our organization or others

All third-party vendors are expected to maintain appropriate security safeguards.


4. Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no online system can be guaranteed 100% secure.


5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Enhance functionality

You may disable cookies through your browser settings, though this may affect site functionality.


6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.


7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.


8. Your Rights

Depending on your state or jurisdiction, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent for communications

To exercise these rights, please contact us using the information below.


9. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.


10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.


11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Innovative Steps HCS
[Insert Address]
Phone: [Insert Phone Number]
Email: [Insert Email Address]